Shipping costs Worldwide shipping costs are calculated in the checkout process. The shipping fee depends on the location of the shipping address as well as the weight of the total delivery. Included in Shipping costs are custom fees and taxes according to receiving country´s laws. You can also pick up your items at our store in Iceland for a small fee.
Processing All orders are shipped from Iceland. We do our best to process orders within 24 hours of being placed. Orders sent abroad are shipped with DHL Express and shipping usually takes 3-5 business days.
Changing or cancelling orders Icewear cannot guarantee any changes after placing you made your purchase due to high order volume. Please contact us at support[at]icewear.is as soon as possible and display "Change order #123456" in the subject line. Have a look at our return policy for more information.
Have a look at our shipping policy for more information.
If you receive your Icewear product and are not satisfied with your purchase or it doesn’t fit, you are welcome to return the item(s) at your own cost. Goods must be returned in the same condition as you received them, i.e. with hang-tags, un-worn, clean and un-washed. We accept returns that are shipped within 30 days of receiving them. Please include a note with all order details, e.g. the name of the customer as it appears on the order and order number.
Icewear’s return address Icewear – returns Ishella 1221 HafnarfjordurIceland
Have a look at Icewear´s return policy for more information.
Following are general washing instructions and product care for your Icewear clothes. Please read the care label thoroughly before washing your garment. Washing instructions may vary between similar garments. If you are still unsure about how to wash your product, please don’t hesitate to contact us at [email protected].
Wool (Icelandic wool sweaters / angora wool sweaters / lined sweaters)
Handwash only or use a dry cleaner that has the properties and care requirements needed to wash Icelandic wool. Use lukewarm water. Icelandic wool needs rare washing.
Wool blankets We recommend that you hang your wool blankets occasionally outdoors in the fresh air for a couple of hours. If washing is required, we suggest dry cleaning only.
Renewing the DWR (Durable Water Repellence) Good DWR will allow water to bead up and fall off the jacket. If the garment is not functioning this way and you’re getting wet, you may need to reproof it, using Nikwax or another reproofing product.
Light Down jackets Use detergent specifically designed for down or technical outerwear. Tumble drying at low temperature with dryer balls is the best way to fluff the down back into shape.
Have a look at our washing instructions for more information.
The size chart of this item can be found in the image gallery. All sizes are based on European sizes. Swipe through the images, before selecting a colour or size to find the size chart.
Kid´s clothing sizes is linked to the child´s height.