Papey wool scarf with hood

Shipping costs
Worldwide shipping costs are calculated in the checkout process. The shipping fee depends on the location of the shipping address as well as the weight of the total delivery. Included in Shipping costs are custom fees and taxes according to receiving country´s laws. You can also pick up your items at our store in Iceland for a small fee.

Processing
All orders are shipped from Iceland. We do our best to process orders within 24 hours of being placed. Orders sent abroad are shipped with DHL Express and shipping usually takes 3-5 business days.

Changing or cancelling orders
Icewear cannot guarantee any changes after placing you made your purchase due to high order volume. Please contact us at support[at]icewear.is as soon as possible and display "Change order #123456" in the subject line. Have a look at our return policy for more information.

Have a look at our shipping policy for more information.

If you receive your Icewear product and are not satisfied with your purchase or it doesn’t fit, you are welcome to return the item(s) at your own cost. Goods must be returned in the same condition as you received them, i.e. with hang-tags, un-worn, clean and un-washed. We accept returns that are shipped within 30 days of receiving them. Please include a note with all order details, e.g. the name of the customer as it appears on the order and order number.

Icewear’s return address
Icewear – returns
Ishella 1
221 Hafnarfjordur
Iceland

Have a look at Icewear´s return policy for more information.