Be Warm. Be Well.



We do our best to process your online order within 24 hours of receiving it. All orders are processed and shipped during regular business hours (excluding weekends and public holidays).

  • All orders received after midday will be processed the following day, if received after midday on Friday, your order will be processed and shipped on the following Monday.
  • All orders are processed and shipped from Iceland.
  • Orders that do not get delivered for any reason and returned to us at ICEWEAR will automatically be refunded. In this case, we kindly ask that customers place a new order.
  • It is the customer's responsibility to track the order once it has been shipped and a tracking number has been provided.
  • To track your order go to

Shipping Costs

Shipping cost - €22 | £19 | $25

All orders are shipped with DHL express. Delivery usually takes between 3 and 5 business days.
If your order is over €200, $230, £150, your express shipping will be FREE.

Customs and Duty Fees

We at ICEWEAR do not expect our customers to pay customs and duty fees, however sometimes orders do get stopped by customs.
If you are required to pay taxes, please send us an e-mail within 90 days of the purchase date. The email should state the order number and your name (as shown on order), as well as a copy of the tax/customs receipt to We will refund you the amount to the payment method used to place your order with.

Pick up at Store

When you order your items online, you can choose to pick it up at our main store downtown Reykjavik and avoid paying shipping fees. When checking out online, simply change the shipping address to

Street: Laugavegur 91
zip code: 101
Reykjavik, Iceland.

Please note that your items are ready for pick up 1-2 business days after you ordered them online. Have a look here for more information about picking up your items in Iceland.

Changing your Order

Any cancellations or changes to your order need to be made within a certain time limit. The request to change the order’s information needs to be made within 30 mins of placing the order. We cannot change the order after these time limits since it´s being processed to be sent out. If you would like to change your order upon arrival, please refer to our Return Policy.



Products, images and prices displayed on our website are subject to error, ICEWEAR reserves the right to make changes without notice.

Please contact the ICEWEAR customer service team by e-mail at if you have any further questions.